Something has changed here at Boffenigo. We have become Panorama & Experience Hotel. Much more than a name change. But what exactly does that mean?
The owner Enrico Padovani speaks about it directly.
Hi Henry. How come this choice?
Continuing on a path that we have started some time ago, we want to give even more value to the activities that the guest will be able to carry out during their stay on Lake Garda and make the most to promote our unique territory in the world.
What changes for Boffenigo guests?
Our philosophy of hospitality does not change. The smiles and availability of our staff, the B Family, do not change. The quality of our services does not change. However, the way to live the experiences here changes. This is why a new figure was born: the Customer Experience Manager.
Tell us what it is
The figure of the Customer Experience Manager was born to help choose the most suitable activities for the tastes and needs of our guests. It will provide directions and useful information about the area, guide guests during their local experiences and will help them discover all the charm of Lake Garda. A bit of a tour guide, a bit of a concierge, but above all a friend who will help make your stay here at Boffenigo unique.
Increasing attention to experiences, therefore. How come this choice?
Because our guests are increasingly involved in many activities that can be done here. Because we want this more and more. Because our hospitality model is increasingly tailored to the guest. Because we want to help them living an authentic experience. Because no one better than a person who loves this job and knows the territory very well can guide our Guests along this path. A path that is a world to be discovered. Our world.
Perfectly faithful to the concept be local ...
All the tourist data speak of this trend, in vogue for years now especially for foreign guests. We not only want to enhance it, but to encourage it. We love our territory and we want to be its first ambassadors. For us it is fantastic that tourists come here with the intent not only to relax but also to discover our history and our excellence. We want to grow even more this trend and we are absolutely happy to guide our guests to discover our territory.
This is why we have created many new experiences to live with us.
Find out more about our Customer Experience Manager.